Hello
Supporting businesses of all sizes with expert HR consultancy services. Specialising in employee relations, workplace investigations and independent mediation.
Services
Our passion is people, your greatest asset.
People & HR Consultancy
We take the time to understand your business, providing tailored advice, design, and delivery of people, employee relations, and project solutions. Our approach ensures compliance with best practices and legislation, minimises risk, and fosters a progressive, supportive workplace.
Impartial Investigation services
Expert workplace investigation services which offer professional and effective consideration of complex employment matters such as harassment, discrimination, misconduct and grievances. Experienced in handling situations with sensitivity and compassion to progress processes to the required conclusion.
Independent Mediation services
Resolve workplace conflicts efficiently with our professional mediation services. We foster open communication and fair solutions, helping parties reach mutual agreements that restore relationships and create a positive working environment. By achieving faster resolutions, we save management time, protect staff well-being, and help avoid prolonged, expensive processes.
Our Portfolio
People & HR Consultancy
Employee relations: Supporting any ER process where specialist expertise, an impartial third party or additional support to internal team / managers is required.
Types of ER processes: Performance management, attendance/ill health, grievance, harassment & bullying, disciplinary/conduct, redundancy, etc.
Our role: We will discuss and understand the needs of each process & those involved. Generally acting as HR support to your internal manager or as the chair / decision maker.
Employee support with a commercial focus: Our HR input balances robust employee support with a strong commercial focus to deliver pragmatic outcomes.
Impartial Investigation services
Expert workplace investigation services: Professional and effective consideration of complex employment matters.
We ensure workplace investigations are conducted thoroughly and in a timely manner to maintain trust and resolution efficiency.
Investigations for sensitive matters like harassment, discrimination, misconduct, policy violation, fraud & financial, whistleblowing, performance, legal & regulatory and grievances, etc.
Experienced in handling situations with sensitivity and compassion to progress processes to the required conclusion.
Mediation services
Resolve conflicts effectively with our professional mediation services.
We facilitate open communication and fair solutions, helping parties reach mutual agreements to re-store relationships and the working environment. Saving management time and protecting staff wellbeing as faster resolution avoids protracted and expensive processes.
By opting for mediation employers can save significant time and costs compared to lengthy legal processes while reducing the stress and disruption often caused by unresolved conflicts.
Mediation helps preserve professional relationships, rebuild trust, and create tailored solutions that meet the unique needs of everyone involved.
It’s a proactive way to maintain a positive workplace culture, enhance employee satisfaction, wellbeing and protect your organisation’s reputation.
Often appropriate post an investigation where the relationship between the parties can remain strained. Failure to address ongoing conflict, poor communication or unresolved resentments, can result in further complaints or even resignations.
About us
About LouiseI am an experienced HR professional specialising in complex employment matters, sensitive investigations, and workplace mediation. With over 20 years of senior management experience across financial services, manufacturing, and the NHS. Possessing a master’s degree in Human Resource Management, BA (Hons), MCIPD qualified, and Civil Mediation Council (CMC) Registered Mediator.
I am an experienced HR professional specialising in complex employment matters, sensitive investigations, and workplace mediation. With over 20 years of senior management experience across financial services, manufacturing, and the NHS. Possessing a master’s degree in Human Resource Management, BA (Hons), MCIPD qualified, and Civil Mediation Council (CMC) Registered Mediator.
Established in 2022, LN Consulting specialises in ER/HR, investigations & mediation. My approach balances pragmatic problem-solving with genuine compassion. I recognise that every workplace challenge is unique and requires practical, results-driven solutions. With a focus on clear communication and fairness, I facilitate each process to a conclusion.
Please get in touch for a no obligation consultation to discuss your needs.
Client Testimonials
Louise assisted us in navigating a particularly complex and long-standing conflict between two colleagues that had already been subject to a serious formal investigation. Despite the sensitivity and history of the situation, Louise created a safe and structured environment where both parties felt able to express their perspectives openly. Through her skilful facilitation, the individuals were able to rebuild a level of understanding and respect, ultimately reaching a mediation agreement that enabled them to work together professionally moving forward. In hindsight, mediation would have been the preferred approach earlier in the process, and may have helped to avoid much of the distress and formal escalation that followed. We would not hesitate to recommend Louise’s mediation services for any organisation facing conflict in the workplace.
Victoria Duncan
HR Lead and Business Manager | Emerging Futures
The mediation facilitated by LN Consulting was constructive. Louise created a safe and balanced space for both parties to express their positions, agree clear boundaries, and move forward with a restored sense of teamwork. Both parties reporting that it was a positive experience.
Natalie Ford
Head of Office | Red Flag Alert
Over the last 12 months Louise has supported OIS with HR consultancy services for recruitment, absence management and other complex matters. She is professional, efficient, and empathetic, the guidance we received was practical, insightful, and tailored to our unique needs. Additionally, she supported us in a situation where her mediation skills turned it into an opportunity for growth and understanding of the two parties. We will continue to engage Louise for our HR requirements, and I wouldn’t hesitate to recommend Louise’s services to any organization looking for HR services.
Steve Imber
Founding Director & Chairman | Oncology Imaging Systems Ltd
Louise assisted in a mediation matter, where she was neutral, professional, and empathetic, helping two colleagues feel heard and respected. As a result of Louise’s involvement, they have been able to gain an understanding of each other’s working style and resolved their conflict quickly and amicably. Louise’s professional and insightful approach delivered a sustainable resolution and sees both colleagues working positively again together.
Kenneth Power
Human Resources Manager | Danebridge Medical Practice
Louise Nicholls of LN Consulting Ltd recently assisted Metis HR with a grievance investigation. Louise was sensitive to the complexities of the situation for our large corporate client. Her professionalism and HR / ER knowledge and experience were invaluable to the process. I recommend Louise for support into HR investigations and processes, she is measured and practical with her advice and able to manage processes to a sensible conclusion.
Alison Driver
Managing Director | Metis HR
Contact Us
Get in touch
To find out more about how our services could benefit your business, please contact us via this form.
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