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Services​

Our passion is people, your greatest asset.

People & HR Consultancy

We will gain an understanding of your business to advise, design and deliver people, employee relations & project solutions. Ensuring compliance with best practice & legislation, minimising risk whilst developing a progressive and supportive workplace.

Impartial Investigation services

Expert workplace investigation services which offer professional and effective consideration of complex employment matters such as harassment, discrimination, misconduct and grievances. Experienced in handling situations with sensitivity and compassion to progress processes to the required conclusion.

Independent Mediation services

Resolve conflicts effectively with our professional mediation services. We facilitate open communication and fair solutions, helping parties reach mutual agreements to re-store relationships and the working environment. Saving management time and protecting staff wellbeing as faster resolution avoids protracted and expensive processes.

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Our Portfolio

People & HR Consultancy

Employee relations: Supporting any ER process where specialist expertise, an impartial third party or additional support to internal team / managers is required.
Types of ER processes: Performance management, attendance/ill health, grievance, harassment & bullying, disciplinary/conduct, redundancy, etc.
Our role: We will discuss and understand the needs of each process & those involved. Generally acting as HR support to your internal manager or as the chair / decision maker.
Employee support with a commercial focus: Our HR input balances robust employee support with a strong commercial focus to deliver pragmatic outcomes.

Impartial Investigation services

Expert workplace investigation services: Professional and effective consideration of complex employment matters.
We ensure workplace investigations are conducted thoroughly and in a timely manner to maintain trust and resolution efficiency.
Investigations for sensitive matters like harassment, discrimination, misconduct, policy violation, fraud & financial, whistleblowing, performance, legal & regulatory and grievances, etc.
Experienced in handling situations with sensitivity and compassion to progress processes to the required conclusion. 

Mediation services

Resolve conflicts effectively with our professional mediation services. 
We facilitate open communication and fair solutions, helping parties reach mutual agreements to re-store relationships and the working environment. Saving management time and protecting staff wellbeing as faster resolution avoids protracted and expensive processes.
By opting for mediation employers can save significant time and costs compared to lengthy legal processes while reducing the stress and disruption often caused by unresolved conflicts. 
Mediation helps preserve professional relationships, rebuild trust, and create tailored solutions that meet the unique needs of everyone involved. 
It’s a proactive way to maintain a positive workplace culture, enhance employee satisfaction, wellbeing and protect your organisation’s reputation.
Often appropriate post an investigation where the relationship between the parties can remain strained. Failure to address ongoing conflict, poor communication or unresolved resentments, can result in further complaints or even resignations.
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About us

About Louise

Experienced in complex employment matters, sensitive investigations, and workplace mediation. Holding several senior HR Management positions and with over 20 years’ experience across financial services, manufacturing, and the NHS. With a master’s degree in Human Resource Management, MCIPD qualified and Associate member of the Civil Mediation Council (CMC) to undertake Civil, Commercial & Workplace mediation.

I will bring a balanced approach that combines pragmatic problem-solving with genuine compassion. I understand that every workplace challenge is different and requires practical, results-driven solutions. With a focus on clear communication and fairness I will ensure each process reaches the required conclusion.

We offer all new clients an initial free 30 min consultation to discuss requirements.

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Client Testimonials​

Over the last 12 months Louise has supported OIS with HR consultancy services for recruitment, absence management and other complex matters. She is professional, efficient, and empathetic, the guidance we received was practical, insightful, and tailored to our unique needs.  Additionally, she supported us in a situation where her mediation skills turned it into an opportunity for growth and understanding of the two parties. We will continue to engage Louise for our HR requirements, and I wouldn’t hesitate to recommend Louise’s services to any organization looking for HR services.

Steve Imber
Founding Director & Chairman | Oncology Imaging Systems Ltd

Louise assisted in a mediation matter, where she was neutral, professional, and empathetic, helping two colleagues feel heard and respected. As a result of Louise’s involvement, they have been able to gain an understanding of each other’s working style and resolved their conflict quickly and amicably. Louise’s professional and insightful approach delivered a sustainable resolution and sees both colleagues working positively again together.

Kenneth Power
Human Resources Manager | Danebridge Medical Practice

Louise Nicholls of LN Consulting Ltd recently assisted Metis HR with a grievance investigation.  Louise was sensitive to the complexities of the situation for our large corporate client.  Her professionalism and HR / ER knowledge and experience were invaluable to the process. I recommend Louise for support into HR investigations and processes, she is measured and practical with her advice and able to manage processes to a sensible conclusion.

Alison Driver
Managing Director | Metis HR

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To find out more about how our services could benefit your business, please contact us via this form.

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