Mediation
Mediation is completely voluntary and supports communication in a supportive environment for parties in conflict, enabling joint problem solving to explore issues and seek resolution.
Associate member of the Civil Mediation Council (CMC) offering Civil, Commercial & Workplace mediation. As an experienced workplace mediator, I will facilitate the process as an independent person, enabling the parties to listen and resolve their own issues, leading to long term sustainable solutions. Relationships can often be re-built, and parties can agree to work together constructively if future issues arise.
After an initial client discussion, the parties will be asked to confirm that they agree to mediate and sign a mediation / confidentiality agreement.
Followed by individual pre-mediation meeting(s) to understand the main areas of disagreement and potential solutions, moving on to the joint mediation meeting.
What does Workplace mediation normally look like?
- Ensuring compliance with the EU code of conduct, the mediator will facilitate the parties to explore the issues in a safe, supportive & confidential environment
- Participants will respectfully listen to the feelings and concerns of each other and rebuild the relationship using joint problem-solving
- Those involved will be guided to understand and empathise with the feelings of those they are in conflict with
- Participants will gain insights into their own behaviour and that of others, increasing self-awareness and opportunities for change
- Encourages positive communication and helps parties to find a solution that both feel is fair and offers resolution
- Using energy generated in a positive way to move things on and focus on the future
- Signing a confidential agreement confirming the main areas and outputs
- Agreeing to review progress at a later date
- At all times adhering to professional and respectful ground rules
Why use Workplace Mediation?
Mediation offers significant benefits for employers by providing a cost-effective and efficient way to resolve workplace conflicts. It helps preserve relationships by fostering open communication and mutual understanding, reducing the likelihood of ongoing disputes. This approach minimizes the need for formal grievances or legal proceedings, saving time and resources. Additionally, successful mediation contributes to a more positive work environment, boosting employee morale and productivity while reinforcing the organization’s commitment to fair and proactive conflict resolution.
Mediation also offers significant benefits employees by providing a safe, confidential space to voice concerns and work towards a mutually agreeable resolution. It empowers employees to actively participate in resolving conflicts, fostering a sense of control and fairness. Mediation helps preserve workplace relationships, reducing stress and improving morale. By addressing issues early, it prevents escalation and ensures employees feel heard and supported, contributing to a healthier and more productive work environment.
